Please login to your admin account, once logged in, tap on the Coupons/Discounts tab on the left hand side and then Create New Coupon on the right hand side.

Once done, specify the coupon name for your reference and then the coupon code which will be distributed amongst the customers and then enter the percentage or the discount (in figures) you are offering by selecting the % or $ in the drop down option box next to it.

Then select the coupon rule if you want to specify the minimum order amount, once done, select pre-tax only if you want the customers to apply it on the Sub-Total (before tax calculation) which is generally recommended.

Enter the Start Date and the End Date of the coupon and then the duration.

Once done, please specify as to how many times a customer can use the coupon and select the appropriate option from the drop down preset.

If you want the coupons to be redeemed on all the platforms; be it your website or your application, then select All Platforms and save the changes.

Once the changes are saved, hit the update website option at the top to update the same on the website.

Generic coupon- Is a coupon that any user can use by entering the code in checkout. For example, an email is sent out to your database that gives everyone who orders $3 off when they spend $15 by entering the coupon code "thankyou".

Specific coupon- Is a coupon that can be sent only to individual users in the restaurant’s database. This coupon can only be sent when you see a Send Coupon option. They will receive an email with a link to the ordering platform where this coupon will be made available for only them to use. The coupon can be sent to multiple individuals but only one at a time.