How do I enable order throttling?
If a restaurant wants to stop orders, they can close the online ordering for the day or they can increase the preparation time of food.
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How do I manage order volume with order throttling settings?
If a restaurant wishes to control the volume of orders they can simply increase or decrease the service delay from their tablet. In the dashboard they should go to temporary settings and follow these steps:
How do I check order details?
You can check the order details from the tablet as well as from the Restaurant Manager portal. From the Tablet Note- You will only be able to see the orders on the same day. To check the order details on the tablet, please follow the below-mentioned ...
Can I receive daily order summaries?
Get a summarized report from your tablet under Reports or login to the portal and get reports. Go to reports -> Check detailed order reports -> Select date, location, menu and go.
How do I cancel an order from the tablet or the Restaurant Manager Portal?
Orders can be canceled in two ways: From the tablet or from the Restaurant Manager Portal. From the Tablet Note- You will only be able to cancel the orders on the same day. To cancel from the tablet, please follow the below-mentioned steps: Go to ...
Where do I find order and location data?
If a restaurant has more than one location, orders and location data are under the same login. You can start by clicking on Orders then click Search. You can sort by date and choose the correct location.