Why is an alternate contact needed for orders?

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• Where can I see my current and previous orders?

  A restaurant can check the orders in their device or in the restaurant portal manager under Orders:

• How do I adjust the preparation or lead time for future orders?

  Generally customers place orders for the same day, but many time it has been observed customers also want to place advance orders also for a specific date. The reason could be they have some kind of meeting or party, but whatever the reason, we have ...

• Where do I find order and location data?

  If a restaurant has more than one location, orders and location data are under the same login. You can start by clicking on Orders then click Search. You can sort by date and choose the correct location.

• How do I enable order throttling?

  If a restaurant wants to stop orders, they can close the online ordering for the day or they can increase the preparation time of food.

• How do I manage order volume with order throttling settings?

  If a restaurant wishes to control the volume of orders they can simply increase or decrease the service delay from their tablet. In the dashboard they should go to temporary settings and follow these steps: