Delivery
Nash Support
How can I see the status of my orders? The detailed status of orders is always visible in the Nash dashboard. Customers are also sent text messages with a live tracking link to keep them informed. What if a customer needs a refund? It is easy to ...
Fees and Invoicing With Nash
How much does it cost to use Nash? Nash costs $1 per delivery, and the providers completing the deliveries will charge per job, based on delivery distance. Nash’s fee is $1 regardless of the cost of the order, and Nash does not charge a monthly fee ...
Launching and Onboarding With Nash
How do I get started? Let your 360 rep know you’re interested, and they’ll connect you with Nash. Nash can answer any questions you may have, and once you’ve signed on, logged into your account, and added your billing information, you’ll be ready to ...
Does iMenu360 offer delivery services?
We do not have delivery services available, however our delivery partner, Nash, is the easiest and most reliable way for any business to activate delivery, it does so by building workflows on top of delivery APIs (Uber Direct, DoorDash Drive, Lyft, ...
What type of zones can I set up?
Click here to log in - https://restadmin.imenu360.com/ Once you log in, click on Delivery Area, then click on the restaurant address. From there, you can see the delivery area. There are 3 delivery zones that can be set up in miles. On initial setup ...
How do I change my delivery zones, fees or hours?
Click here to log in - https://restadmin.imenu360.com/ Login to the Restaurant Manager Portal by using the chain admin login credentials provided to you. On the left side of the portal, a number of options are there, including delivery zones and ...
Does iMenu360 offer delivery services?
We do not have delivery services available, however our delivery partner, Nash is the easiest and most reliable way for any business to activate delivery, it does so by building workflows on top of delivery APIs (Uber Direct, DoorDash Drive, Lyft, ...
How far can I deliver my food to customers?
You can deliver at your convenience. You will be able to set up your delivery zones through iMenu360. You can even change them if required. Need assistance? Please call us at +1 866-629-9646 ext. 1 or send us an email at support@imenu360.com.
How do I set up delivery?
In order to set up your delivery you need to contact us. Please call us at +1 866-629-9646 ext. 1 or send us an email at support@imenu360.com.
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Why should I get QR code for my restaurant? How does it work?
Orders can be placed simply by scanning the QR code. QR code payments eliminate the need to interchange credit, debit, or cash, making the transaction contactless, especially during COVID-19, when individuals are practicing social distancing and ...
How do I adjust my hours on the Business Manager app?
This feature is coming soon. For now, you can contact us on +1(866)-629-9646 to update the hours/schedule or you can email us the changes on support@imenu360.com . You have an option to close early and close your restaurant for the next day. Tap on ...
Getting Started Guide
Once you have signed up with us, we’ll provide you with your login account information for you to manage your account. You can also connect with us on +1(866)-629-9646 in case you need any assistance. Menu Management You have an option to make the ...
How do I activate or deactivate items on the iMenu360 ordering platform?
From The Tablet To access the Menu Manager, you would tap the Menu button on the tablet, and enter the PIN. You would then hit ENTER. Once you are in the menu, you would select the category you need, and then tap on the item you would like to make ...
How do I add items on the iMenu360 ordering platform?
Log in using the link provided below using the chain credentials. CLICK HERE TO LOG IN - http://restadmin.imenu360.com/ Once logged in, you will want the Menu Manager. From there, you would click on the Categories button. Once you are in the ...