Types of reports and where to find them
John
Last Update 3 maanden geleden
This report compiles information on orders placed during a specific period, organized by date:
- Delivery orders
- Pickup orders
- Cash orders
- Credit card orders
- Other types of orders
- Weekly sales
- Monthly sales
- Yearly sales

- Names
- Email addresses
- Phone numbers
- Last order date
- Number of loyalty points
This report can be valuable for restaurants looking to:
- Run promotions and specials
- Notify customers about new menu items
- Reach out to their customers with a general message

- 6 months
- 12 months
- 24 months
This graphical order report offers insights into:
- Number of orders per month within designated time period

This report offers detailed information for a selected time frame, covering:
- Service type
- Pickup orders
- Delivery orders
- Types of cards used and their frequency
- Data according to the menu type
- Payment method
- Number of orders placed through:
- Mobile phones
- Desktop
- New versus repeat customers
- Orders placed via mobile web or app
- The breakdown of information by percentage
- Identifying areas that need improvement
- Customer Data Overview
- Displays customers ranked by the number of orders placed.
- View report by:
- Number of Orders: Shows customers by the frequency of their orders.
- Number of Sales: Displays the total sales amount from each customer.
- Top Customer Identification
- Helps recognize the most valuable customers who significantly contribute to your revenue.
- Personalized Marketing Opportunities
- Allows you to offer targeted promotions, such as discounts or free items, to increase customer loyalty.
- Sales Growth Potential
- Aims to boost overall sales by leveraging customized marketing tools directed at top customers.

This report provides a detailed breakdown of orders throughout the day in 30-minute intervals:
- Time Slot Breakdown
- Orders are divided into 30-minute time slots, offering a clear view of customer activity throughout the day
- Peak vs Non-Peak Hours
- Helps identify when your restaurant experiences the highest and lowest order volumes.
- Hourly Customer Data
- Shows at what time of day customers are most likely to place orders, giving insights into busy periods.
- Operational Optimization
- Useful for adjusting staffing and inventory based on peak and non-peak times.
- Enhanced Time Management
- Helps restaurant owners manage their time and resources more efficiently by focusing on high-traffic periods.
- Item Order Frequency
- Displays the number of times each menu item was ordered.
- Popular Dishes Identification
- Helps restaurants recognize which dishes are most popular among customers.
- Improving Less Popular Items
- Provides data to identify underperforming menu items that may need improvement or promotion
- Menu Optimization
- Useful for adjusting the menu based on customer preferences to increase overall satisfaction and sales.
- Data-Driven Decisions
- Assists in making informed decisions about which items to keep, promote, or potentially remove from the menu.

This report provides insights into how frequently coupons are utilized by customers:
- Coupon Usage Frequency
- Shows the number of times each coupon was used by customers.
- Specific Coupon Data
- Provides information about individual coupons, including their issuance and usage patterns.
- Effectiveness of Coupons
- Helps assess the success and utility of coupons in driving customer engagement.
- Adjustment Opportunities
- Allows for modifications to coupon offers based on their performance and customer preferences.
- Promotion Strategy Optimization
- Enables more effective promotion planning by focusing on well-performing coupons.

This report provides comprehensive details of each order, organized by date:
- Order Details by Date
- Displays individual orders, sorted by the selected date range.
- Comprehensive Order Information
- Includes customer names, order numbers, order status, total amounts, and tips.
- Order Review
- Useful for reviewing and analyzing order details from previous days or any specific period.
- Customer Insights
- Helps track customer-specific orders and preferences for better service.
- Operational Review
- Aids in evaluating the accuracy and status of completed orders.

- Gift Card Purchase Data
- Displays information about customers who have bought gift cards.
- Customer Loyalty Insight
- Identifies customers who frequently purchase gift cards, indicating strong loyalty.
- Discount Opportunities
- Shows which customers are entitled to an additional discount on their next purchase through gift card use.
- Repeat Orders Identification
- Helps track customer-specific orders and preferences for better service.
- Customer Engagement
- Useful for targeting loyal customers with future promotions and personalized offers.
This report provides details on orders placed through the Point of Sale (POS) system:
- POS Order Data
- Displays all orders processed through the POS system.
- Online vs Offline Orders
- Includes both online orders and those placed directly at the restaurant.
- Business Channel Differentiation
- Helps distinguish between online and offline business activity.
- Operational Insights
- Useful for understanding the balance between in-house and digital sales channels.
- Performance Review
- Assists in evaluating the overall performance of the POS system in managing orders.
- Order Source Overview
- Displays orders made through POS, other platforms, and online channels.
- Sales Source Differentiation
- Helps distinguish sales coming from various channels, including in-store and online.
- Daily Order Summary
- Provides a detailed view of the daily sales performance across all platforms.
- Multi-Channel Insight
- Useful for understanding the contribution of each sales source to overall revenue.
- Operational Efficiency
- Assists in assessing the performance of different order channels in a single report.
- Guest Checkout Data
- Displays information about customers who placed orders without creating an account.
- Guest vs Registered Customers
- Helps differentiate between guest checkouts and account-based customers.
- Customer Engagement Opportunities
- Useful for identifying guest users and encouraging them to sign up for future benefits.
- Coupon and Discount Outreach
- Helps target guest customers with offers, promoting account creation for exclusive deals.
- Increasing Repeat Sales
- Assists in converting guest users into repeat customers by offering incentives.